These Terms & Conditions “Terms” govern your use of the websites, landing pages, online forms, scheduling tools, and related online services operated by Custom Onside LLC d/b/a Ideal Roof & Exterior Pros “Company,” “we,” “our,” or “us.”
By visiting our website, submitting a form, requesting an estimate, scheduling an inspection, or otherwise using our online services, you agree to these Terms.
1. Services Offered
Custom Onside LLC d/b/a Ideal Roof & Exterior Pros provides exterior home improvement services, which may include roofing, siding, painting, gutters, storm damage inspections, estimates, and related services.
Submitting a form, requesting an inspection, scheduling an appointment, or communicating with us does not create a binding contract for construction or repair services. A binding agreement is only formed when both parties sign a written contract or authorization for specific services.
For roofing services in Colorado, any required written roofing contract will be provided separately and will govern the scope, pricing, timing, materials, cancellation rights, and other project-specific terms.
2. User Responsibilities
By submitting information through our website, landing pages, scheduling tools, or online forms, you represent that:
- You are at least 18 years old.
- The information you provide is accurate, complete, and current.
- You are the property owner or have authority to request information, inspections, estimates, or services for the property.
- You will not use our website or forms for fraudulent, misleading, unlawful, or abusive purposes.
3. Estimates, Inspections, and No Guarantee of Results
We strive to provide accurate information, helpful recommendations, and professional service. However, any inspection findings, estimates, pricing ranges, recommendations, timelines, or project discussions are preliminary unless included in a signed written agreement.
We do not guarantee:
- Approval of any insurance claim.
- Approval of financing.
- Coverage decisions made by an insurance carrier.
- Exact pricing before a written estimate or contract is provided.
- Any specific project outcome unless expressly stated in a signed agreement.
We are not public adjusters and do not determine insurance coverage. Any insurance claim decisions are made by your insurance carrier.
4. Insurance Claims and Deductibles
For projects involving insurance claims, the property owner remains responsible for understanding and complying with the terms of their insurance policy, including any deductible obligations.
We do not waive, rebate, pay, credit, or otherwise absorb insurance deductibles where prohibited by law. Any project pricing, discounts, credits, or supplements must comply with applicable Colorado law and the terms of the signed written agreement.
5. Online Scheduling and Communications
Our website may allow you to request appointments, schedule inspections, or submit project information online. Appointment availability is not guaranteed until confirmed by us.
By submitting your contact information, you authorize us to contact you by phone, text message, email, or other reasonable communication methods regarding your inquiry, appointment, estimate, project, or related services. Message and data rates may apply.
You may opt out of marketing communications where applicable, but we may still contact you regarding active appointments, estimates, contracts, warranty matters, or service-related issues.
6. Website Content
The content on our website and landing pages is provided for general informational purposes only. While we try to keep information accurate and up to date, we do not warrant that all content is complete, current, error-free, or applicable to your specific property.
Photos, videos, project examples, pricing ranges, timelines, and service descriptions are for illustrative purposes and may vary based on property conditions, material selections, access, weather, code requirements, labor availability, and other project-specific factors.
7. Intellectual Property
All content on our website, landing pages, and related marketing materials — including but not limited to logos, business names, text, graphics, images, videos, icons, service descriptions, designs, and layout — is owned by or licensed to Custom Onside LLC d/b/a Ideal Roof & Exterior Pros.
You may not copy, reproduce, modify, distribute, display, or use our content for commercial purposes without our prior written permission.
8. Third-Party Links and Tools
Our website may include links to third-party websites or tools, including scheduling platforms, financing providers, review platforms, social media websites, maps, or embedded applications.
We are not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites or services. Your use of third-party tools may be subject to their own terms and privacy policies.
9. Privacy
Your use of our website may involve the submission of personal information such as your name, phone number, email address, property address, project details, or other information.
Our collection and use of personal information may be further described in a separate Privacy Policy. To the extent applicable, we will handle personal information in accordance with applicable privacy laws.
10. Limitation of Liability
To the fullest extent permitted by law, Custom Onside LLC d/b/a Ideal Roof & Exterior Pros shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of our website, landing pages, online forms, scheduling tools, or general online communications.
For any services performed under a signed written agreement, any limitations of liability, warranties, remedies, or dispute terms will be governed by that signed agreement.
Nothing in these Terms is intended to limit liability where such limitation is prohibited by law.
11. No Warranty for Website Use
Our website, landing pages, forms, and online tools are provided on an “as available” and “as is” basis. We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of the website after any changes are posted means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.
14. Contact Information
For questions about these Terms, contact us at:
Custom Onside LLC d/b/a Ideal Roof & Exterior Pros
Email: office@myidealpros.com
Phone: 720-316-5455
