We're an Owens Corning Platinum Preferred Contractor serving the Denver metro since 2019. Below are real, verified reviews from homeowners across Wheat Ridge, Denver, Arvada, Aurora, Lakewood, Highlands Ranch, Littleton, Parker, and beyond — organized by the service we performed. Every review is attributed to the platform it came from, with links to verify each profile yourself.
Book a free inspection in 30 seconds — no phone tag. Reviewers consistently call this out as the fastest roofing process they've experienced in Denver.
Every job gets a dedicated supervisor who stays on-site start to finish — not a drop-in visit. Named by reviewers: Alex, Tyler, Christina, Eric, Sasa, Chris, James.
During roof replacements we deploy a catch-all protection system around the house — siding, windows, AC units, landscaping. "Zero nails in the lawn" is a standing review line.
Top-tier Owens Corning certification — held by fewer than 1% of contractors nationwide. Unlocks the Platinum Protection Roofing System Limited Warranty.
We had a full tear-off and replacement with Owens Corning TruDefinition Duration Storm shingles, along with all new roofing components. As an Owens Corning Platinum Preferred Contractor, they brought that level of quality to every step. Communication was prompt, the crew was professional, and the jobsite was left clean with a thorough nail sweep. A year out, the roof has held up through a few storms and high winds without any issues.
After our new home got hit with 3/4 inch hail, we needed a new roof. The great reviews for Ideal Roofing and Solar helped us make the perfect choice. They were professional, did a fantastic job, cleaned up as if the job never happened, and worked directly with our insurance company. They even partnered with our solar company to get our panels removed and reinstalled.
Top notch individuals. Integrity, honesty and responsiveness is what we look for as an insurance provider when referring our customers and these folks fit that bill. Jacob & Phil have been a pleasure to work with and are a wealth of knowledge and expertise from start to finish.
Jake Fairbanks explained everything and made sure he came back twice during scheduling to make my wife and I understood everything. This was seamless and it got done in a day. Even the solar panels removal and reinstall went well and with 39 panels, we were nervous. Great job Jake and team.
Great team to work with. My roof had some hail damage, and they were able to simplify this process by walking me through everything from the insurance claim to the final roof installation. Shout out to Christina for helping us through this process, and making sure we were informed along the way.
Ideal Roofing and Solar is an excellent company. Their entire staff is very professional and personable. They assisted with my roof replacement in every step of the process, from my insurance claim, assessment, final adjustments. The scheduling, actual work, completion and final cleanup was all done without any problems.
Fantastic crew and wonderful communication! Chris and his team were able to perfectly match my existing roof shingles for a partial roof replacement. Work was completed in a timely manner and all work materials were removed promptly. Would highly recommend them!
We had such a great experience working with Ideal Roofing. Eric helped us with submitting the claim with our insurance company and spent countless hours coming to our house and taking photos and setting the project up. Alex and Phil oversaw the project and drove quite a distance twice to make sure we were happy with the final work. The roofing crew worked until the late evening making sure all nails and debris were picked up before they left.
Ideal Roofing was so professional and very detailed. They took us through the process step by step and there was no stress at all as they were very efficient with putting on the roof and answering every question we had along the way.
Ideal Roofing came through when I needed them the most. The previous roof contract company had left me hanging. Since the first time that we met, they walked us through everything that was going to be done. There was no hidden fees, they were clear and explained all the charges to us. The workers were very professional and finished the work in a timely manner.
Ideal Roofing & Solar replaced my roof due to hail damage. They worked with my insurance from start to finish and handled all the many negotiations with them. Jake was always responsive to my inquiries, always took the time to answer my many questions (this was my first time having a homeowners insurance claim), and was detail oriented with every step.
The service and integrity of the folks at Ideal Roofing is hard to find these days. Eric & Sasha did inspections on our roof for hail damage and a leak repair. In two occasions they could have recommended and done fixes that were not necessary but instead they were honest with their assessment.
I had a great experience working with Jake and the team at Ideal Roofing. Their communication and thoughtfulness really stood out, and it always felt like they were looking out for my best interest instead of just making a sale. Even though I didn't need a new roof this time, I wouldn't hesitate to call them if I ever do.
Ideal Roofing was very professional from the start with first contact with Terrance Bunch to our project manager Alex Winski. Christina in the office was so helpful on the administrative side and sent the proper paperwork to our insurance company. Alex addressed any concerns we had along the way and was always accessible.
Tyler at Ideal Roofing goes above and beyond to make sure customer is completely happy before job is complete. I am so impressed! There is a reason they have a 5 star rating.
Sasa did a great job communicating and setting expectations throughout the entire process. He dealt with my insurance company in an efficient and helpful way and got us exactly what we needed.
From beginning to end, Eric was more informative and educated me more than any of the other roofers, including those I used for other properties. He was always prompt, never late, and took the time to understand my goals and worked with me to make the repairs I prioritized for a major hail storm.
Ideal had excellent customer service with our roofing, gutter, and siding storm repair experience. Their expertise, insights, and follow-up was all top notch. Would highly recommend their team. Jake, Alex, and Tyler were great.
Very friendly, gave us a very competitive quote, and completed the job in just over one day. The owners are great, include post install inspection and minor repairs to the siding of the house at no extra charge. Highly recommended!
Replaced our roof and other repairs caused by hail. Great company, honest and reliable. Definitely will use again and will refer to family and friends.
Without a doubt, one of the best companies I have ever done business with. I put off the roof, gutters and paint repair from last October till the first of April. Their communication was constant. Their site managers, Alex and James, were incredibly accessible. Jake and Phil were continually checking with me to ensure everything was on track.
We engaged Jake and his team for full roof replacement and painting after last year's hail storm. We couldn't be more pleased with their results and stellar customer service throughout the whole process. We hope we don't have another devastating storm, but if we do, we'd use Ideal Roofing again in a heartbeat!
Ideal replaced my hail-damaged roof and gutters, installed new solar skylights, and painted my house. Their crews were skilled and efficient. Work was scheduled and completed on time. The team leaders (Jake, Tyler, and Chris) went above and beyond to make sure I was pleased with their work.
Jake went above and beyond to make sure my house painting experience was positive and met my expectations. We worked through color selection and walked through all the work to be done. He went out of his way to do several walk throughs to ensure all work was top quality. The crew was thorough, diligent, and friendly.
Jake and his team worked diligently to navigate our HOA restrictions and once approved did an amazing job painting our home. They were careful to work around our large trees and spared no efforts in completing the project to our satisfaction.
Professional, skilled, efficient, great communicators and terrific on-the-job coverage. True to their word and available to talk through all details of the process, product, service. Highly recommend for total roofing replacement and exterior house painting.
I greatly appreciated working with Jake and his team. He walked me through the process with my insurance and followed up directly with insurance as needed. Work was completed in a clean, professional manner. A gutter was damaged during the roof replacement process and I was notified immediately with the plans for replacement.
We just had our Hail damaged Roof and gutters replaced as well as the whole house painted by Ideal Roof and Solar. They did all the interface with our homeowners insurance company and kept us well informed. Each team for each task was the same high quality and Jake kept checking in throughout the entire process!
The team was great to work with. They kept me informed through every step of the process. The installation was great. I highly recommend them.
I'm very satisfied with the quality of the workmanship provided, and the professionalism exhibited by Ideal. The replacement gutters were installed quickly, and the additional gutters I requested were added seamlessly. Jake and James and the crew are really top notch. I can't recommend them any higher.
Ideal Roofing and Solar are a real 5 star contractor! All the personnel I worked with from the estimate consultant, to the roofer, painter and office manager, were all top tier. They were transparent with all communications needed throughout the roof replacement, deck re-stain and other special requested repairs my property required due to hail storm damage claim.
Jake was thorough and made sure he documented all damage to get us the most out of our claim. The roofing team was quick and left our property clean. Tyler and Miguel did a great job with our deck. When we had concerns they were quick with their communication and resolution.
We needed to have our roof replaced and whole house/fence painted due to hail damage. We had gotten quotes from several companies and really appreciated the time Jake took to explain the whole process. Ideal handled all the permits with the city, worked directly with my insurance company, met the adjuster for the inspection, and pointed out what the adjuster had missed.
Yes. Ideal Roof & Exterior Pros (formerly Custom Onside Roofing & Exteriors) is an Owens Corning Platinum Preferred Contractor based in Wheat Ridge, Colorado, serving the Denver metro since 2019. The company holds a 5.0-star average across 170+ Google reviews and is co-owned by Jake Fairbanks and Phil Mihlstin.
Across platforms, Denver homeowners consistently highlight three things: direct handling of insurance claims from first inspection through supplement approval, on-site project supervisors who stay engaged through completion, and meticulous jobsite cleanup. Team members repeatedly named by reviewers include Jake, Phil, Christina, Alex, Tyler, Eric, Sasa, Chris, and Terrance.
Roof replacement, roof repair, storm and hail damage restoration, siding replacement and repair, exterior house painting, gutter installation and repair, fence and deck staining, and solar panel coordination. Ideal serves Wheat Ridge, Denver, Aurora, Lakewood, Arvada, Littleton, Centennial, Highlands Ranch, Parker, Westminster, Thornton, Broomfield, Boulder, Longmont, and Fort Collins.
Schedule online in about 30 seconds at myidealpros.com/schedule. You can also call 720.316.5455 or email office@myidealpros.com. Online appointment booking is one of the differentiators reviewers mention most often.
Yes. Insurance claim handling is the single most-praised service in our reviews. The team meets adjusters on-site, documents damage thoroughly, files supplements for items insurance adjusters miss, and communicates directly with the carrier throughout. Reviewers consistently describe the process as "seamless" and "fire-and-forget."
Yes. This designation is held by fewer than 1% of roofing contractors nationwide and requires ongoing training, installation audits, and workmanship standards. It also unlocks the strongest Owens Corning warranties — including the Platinum Protection Roofing System Limited Warranty — available to homeowners.
Ideal Roof & Exterior Pros operated as "Custom Onside Roofing & Exteriors" prior to rebranding. Same ownership, same team, same standards — just a new name that better reflects the Denver market we serve.
Book a free inspection online in 30 seconds. On-site project supervisor assigned from day one. Owens Corning Platinum workmanship. Catch-all property protection on every replacement.
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